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The Emma A - Z everything you need to know about mattresses

Emma Payment Methods FAQ - Original

Purchasing Your Emma

Find out more about applying discount codes and all our payment options here.

Discounts

Payments

  • What payment methods do you offer?

    You can pay securely using Mastercard, Visa, Manual Bank Transfer, Virtual Bank Transfer and *e-Wallet. Your credit or debit card data is encrypted via a safe SSL-method.​ *e-Wallet options only available at Singapore, Indonesia and Malaysia. Later, it will change to GoPay/GrabPay.

  • Can I order by phone?

    Sorry, due to security reasons we don’t accept orders by phone. We have designed the Emma Sleep website as a convenient way through which all our customers can use and submit payments.​ Check Emma products on your favorite marketplaces for other payment methods:​ Lazada: (Linked to Emma LazMall)​ Shopee: (Linked to Emma Shopee Mall)​

  • Can we do bank transfer from overseas bank?​

    We do not recommend bank transfer using foreign bank account. Using (the country) bank account would be the safest and the fastest way to submit your payment.​

  • How long will it take for my payment to be verified?​​

    Mastercard, Visa, Virtual Bank Transfer, and e-Wallet will be automatically confirmed by our system.​ While for manual bank transfer, it will take within 1x24 hour for Emma team to check and confirm your payment.​

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